Hardware Information - Motorola SBV 5120 Phone Terminal

Document created by shaw-jamesp on Apr 6, 2016Last modified by shaw-jody on Feb 7, 2018
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Learn about the hardware features, specifications and about what the light sequence means on the Motorola SBV 5120 Digital Phone Terminal. Your Shaw Home Phone service is delivered to your home through a Shaw DPT (Digital Phone Terminal). On this page, you will find information that will help familiarize you with your Motorola SBV5120.


If you have a Motorola SBV5220, Arris TM502 or Arris TM602 instead, you can find information about those devices here:
Hardware Information - Motorola SBV 5220 Phone Terminal
Hardware Information - Arris TM502 Phone Terminal
Hardware Information - Arris TM602 Phone Terminal


This article provides insight into:


Motorola SBV5120 Phone Terminal - front view

Learn about the various light sequences mean on the Motorola SBV5120 Phone Terminal.


Motorola 5120 Digital Phone Terminal - front view



Solid Green Light: the unit is receiving power.


Solid Green Light: the downstream channel is connected.


Solid Green Light: the upstream channel is connected.


Solid Green Light: the phone terminal is online.


Indicates a connection to a computer on either the Ethernet or USB ports. This functionality is disabled.

Telephone 1/2

Solid Green Light: Indicates that the phone is connected and is currently "On-hook" (not in use)

Flashing light indicates the line is currently "Off-hook" or in use


When lit, this light indicates that the phone terminal is in standby mode. This feature is disabled and not applicable to your phone service.

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Motorola SBV5120 Phone Terminal - rear view

Here are some additional details and connection features of the Motorola SBV5120 Phone Terminal.

Rear View
Motorola 5120 Digital Phone Terminal - rear view
Telephone JackConnects the Phone Terminal to a telephone or telephone jack.
EthernetConnects the Phone Terminal to an Ethernet equipped computer or third party device (router). This port is disabled and not applicable to your phone service.
USBConnects the Digital Phone Terminal to an external device. The USB port on the Phone Terminal is disabled.
(Unlabeled) When held down for 15 seconds, this button will reset the Digital Phone Terminal.
CableConnects the modem to the cable outlet using a coaxial cable
PowerConnects modem to the power supply

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