Hardware Information - Arris TM502 Phone Terminal

Document created by shaw-jamesp on Apr 13, 2016Last modified by shaw-alex on Oct 19, 2016
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Your Shaw Home Phone service is delivered to your home through a Shaw Digital Phone Terminal (DPT).

On this page you will find information that will help familiarise you with your Arris TM502.

 

If you have a Motorola SBV5120, Motorola SBV5220 or Arris TM602 instead, you can find information about those devices here:

Hardware Information - Motorola SBV 5120 Phone Terminal

Hardware Information - Motorola SBV 5220 Phone Terminal

Hardware Information - Arris TM602 Phone Terminal

 

 

On This Page

Your Arris TM502 Phone Terminal - Front View

Your Arris TM502 Phone Terminal - Rear View

Related Articles

 

 

 


 

Arris TM502 Phone Terminal

Arris TM502 Phone Terminal

Power

Solid Green Light: the unit is receiving power.

DS

Solid Green Light: the downstream channel is connected.

US

Solid Green Light: the upstream channel is connected.

Online

Solid Green Light: Indicates that the Digital Phone Terminal is currently online.

Link

Indicates a connection to a computer on either the ethernet or USB ports. This functionality is disabled.

Telephone 1/2

Solid Green Light: Indicates that the phone is connected and is currently "On-hook."

 

Flashing light indicates the line is currently "Off hook" or in use.

Battery

Solid Orange Light: Indicates that A/C power is available. If flashing, this indicates that the Digital Phone Terminal is operating in battery power.

 

 

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Rear View

Arris TM502 Phone Terminal

Telephone

Jack

Connects the Phone Terminal to a telephone, or telephone jack.

USBConnects the Digital Phone Terminal to an external device. The USB port on the Phone Terminal is disabled.
Ethernet

Connects the Phone Terminal to an Ethernet equipped computer or third party device (router, ethernet hub, etc.) This port is disabled.

ResetWhen held down for 15 seconds, this button will reset the Digital Phone Terminal.
CableConnects the modem to the cable outlet using a coaxial cable.
PowerConnects modem to the power supply.

 

 

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Related Articles

Shaw DPT Wiring Guide

Getting to Know Your Digital Phone Terminal

 


 

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