Email setup: Microsoft Office for Mac Outlook 2016

Document created by shaw-jamess on Apr 18, 2016Last modified by shaw-jody on Dec 18, 2018
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Microsoft Office for Mac 2016 offers an Apple-compatible version of Outlook 2016. Please follow the below details to configure Outlook for Mac 2016 to work with your email account. 



While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Outlook for Mac Support or Mac Mail Support.


How to set up email on Office for Mac 2016

To configure Outlook for Mac 2016 with your Shaw e-mail account:


  1. Open Microsoft Outlook 2016
  2. Select the Outlook menu in the upper left-hand corner
  3. Select Preferences, from this window click Accounts 
  4. Click the + button in the lower left corner and select Other Email from the list (Example 1)
  5. Enter the following information (Example 2)
    1. E-mail address: Your full Shaw e-mail address
    2. Password: Your Shaw e-mail password
    3. User name: Your Shaw e-mail without the domain (
    4. Type: IMAP
    5. Incoming server: 
      • Click to add a checkmark for Use SSL to Connect (port number will automatically update to 993)
    6. Outgoing server: 
      • Click to add checkmarks for both Override Default Port and Use SSL to Connect
      • Change port number from 465 to 587
  6. Click Add Account and close the setup window
Click example images above for a larger view:

Did You Know


Shaw Webmail is the latest version of Shaw's web-based email client. Visit to sign in and access your Shaw email via Webmail.


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