Before digging, plan your job and be sure you have considered who you need to inform.
Determine what facilities may be affected by your activity, underground and overhead. This could be Shaw cable facilities, gas, power or other facilities owned by utilities. Hitting or damaging these facilities could result not only in outages of these services, but also injury to you, your family, and your neighbours.
For your protection, if your digging job is going to be within one meter of where a locator marked the buried facility (they often use paint or flags, etc), you must first carefully dig and expose the utility's facility using hand tools (i.e. shovels) to determine exactly where the buried utility's facility is.
Contact all utilities or companies to have their buried facilities marked and located. Utilities installed in road allowances or utility right-of-ways are owned and maintained by those utilities, and it is the responsibility of the ground disturber (excavator) to contact all underground facility owners for the Location information.
In the Description and Comments section of the request, let us know if there is access to your yard when no one is home so we can still mark the Locate in your absence. Use this field to tell us what type of work you are doing, where in your yard (location) the work is being done and how deep the dig is going to be.
Report any damage, either caused or found to all facility owners.
Once you are ready, visit DigShaw - Residential to submit a request.