Getting Started With Shaw In-Home WiFi And Shaw Go WiFi

Document created by shaw-james on Jun 30, 2016Last modified by shaw-james on Sep 28, 2016
Version 19Show Document
  • View in full screen mode

Now that you're online it's time to get mobile. Here you'll learn the difference between Shaw Go WiFi and Shaw In-Home WiFi, and how to use them. You'll find information about how WiFi works, WiFi troubleshooting, and instructions about connecting your mobile device, setting up your email, finding Shaw Go WiFi hotspots, and more. Whether you're at home or on the go, Shaw has your WiFi needs covered, and this page will tell you all you need to know about how to use it.

 

 

On This Page

What Is WiFi?

Learn About WiFi

Setup Shaw In-Home WiFi

Setup Shaw Go WiFi

Fix Shaw WiFi

 

 

What Is WiFi?

 

WiFi, or Wireless Internet, is a method of connecting to the Internet using radio signals rather than cables, so it's essential if you're using a mobile device, such as a smart phone, tablet, or notebook/laptop computer. WiFi isn't just for mobile devices, though. Many devices today use WiFi to connect to the Internet, from game consoles and smart TVs to smart thermostats and even major appliances, like washing machines. That means that, as long as they can get a signal, any WiFi-enabled device can connect to your Shaw Internet service completely free of networking cables.

 

What's the difference between Shaw Go and In-Home WiFi?

 

  • In-Home WiFi is provided by your Shaw modem, and provides a wireless Internet connection in your home
  • Shaw Go WiFi provides over 75 000 wireless hotspots in public places throughout Canada, meaning that you can connect in many of the places you go. And Shaw Go WiFi is already included with your Shaw Internet service at no additional charge.

 

Learn more below for setup instructions, information, and fixes.

 

 

Back to top


 

Learn About WiFi

 

What's the difference between Shaw In-Home WiFi and Shaw Go WiFi? What do you need to use WiFi? How fast is WiFi? Find the answers to these questions here.

 

 

WiFi question icon - blue.pngWhat Is WiFi?WiFi icon - blue.pngIn-Home vs Shaw Go WiFiWiFi phone and tablet icon.pngShaw Go WiFi Finder App
What actually is WiFi? How does it work? What do you need to connect via WiFi with your computer or other device? Find answers here.How is Shaw Go WiFi different from Shaw In-Home WiFi? Find out here.Learn how to register your mobile devices for Shaw Go WiFi, and connect to Shaw Open hotspots.
Learn moreLearn moreLearn more

 

WiFi modem icon - blue.pngShaw WiFi Hardware
WiFi router icon - blue.pngThird Party HardwareWiFi speedometer icon - blue.pngBandwidth Explained
Get all of the information you need about your modem's specifications.If you prefer to use your own wireless router or access point for WiFi at home, here's what you need to know.Understand your Internet service, from speed and usage to monthly data limits.
Learn moreLearn moreLearn more

 

Visit Internet Learn

 

 

Back to top


 

Setup Shaw In-Home WiFi

 

Your Internet connection is set up, and your phone, tablet, computer, or other device is ready to go. What do you do now to get your WiFi working? From connecting your device to changing the name of your wireless network, the answers you need are below.

 

 

WiFi home icon - blue.pngSetup For In-Home WiFi?WiFi lock icon - blue.pngSecuring Your WiFi NetworkWiFi envelope icon - blue.pngEmail And WiFi
From computers to phones to ereaders, you'll find the instructions you need to connect your device.Don't let just anyone into your WiFi network. Make sure that your network is safe from unwanted intruders by following these steps.Now that your device is connected to WiFi you'll want to be able to access your email. Here are the instructions you need.
Learn moreLearn moreLearn more

 

WiFi modem icon - blue.pngParental Controls
WiFi name tag icon - blue.pngChanging your WiFi Network's NameWiFi modem icon - blue.pngChanging Your WiFi Network's Password
From blocking specific sites to restricting access times, parental controls are important to the safety of our children. Find out how to set them up here.Abraham Linksys? Tyrion LANnister? Learn how to change the name (SSID) of your WiFi network to whatever you like.Do you need to change your WiFi password from the default? You can find setup instructions here.
Learn moreLearn moreLearn more

 

Visit Internet Setup

 

 

Back to top


 

Setup Shaw Go WiFi

 

Shaw Go WiFi lets you take your Internet service with you to over 75 000 hotspots across Canada. Join the thousands of customers saving an average of 6 GB of cellular data per month just by using Shaw Go WiFi. Here's what you need to know to get started.

 

 

WiFi register icon - blue.pngRegister for Shaw Go WiFiWiFi phone and tablet icon.pngSetup A Device On Shaw Go WiFiWiFi name tag icon - blue.pngShaw Go WiFi Guest Access
Shaw Go WiFi allows you to connect your mobile devices on the go, through My Account or out and about. Learn how to setup your wireless devices on the go! Find configuration options for your preferred devices here.Shaw Go WiFi Guest Access allows non-Shaw customers to try out the Shaw Go WiFi network without registering. Find out more here.
Learn moreLearn moreLearn more

 

WiFi Go icon - blue.pngManage Shaw Go WiFi in My Account
WiFi envelope icon - blue.pngEmail And WiFiWiFi icon - blue.pngGet Started
Learn how to register your mobile devices and connect automatically to thousands of Shaw Go WiFi hotspots.Now that your device is connected to WiFi you'll want to be able to access your email. Here are the instructions you need.Sign up for Shaw Go WiFi, stay connected, and start saving on cellular data!
Learn moreLearn moreLearn more

 

Visit Internet Setup

 

 

Back to top


 

Fix Shaw WiFi

 

If you are experiencing an issue with your WiFi connection, there are some easy steps that you can try that should fix it.

 

 

WiFi wrench icon - blue.pngFixing Your WiFi?WiFi magnifying glass icon - blue.pngCan't Find Your Network?WiFi interference icon - blue.pngWiFi Interference
Is your WiFi connection not stable? Here are some steps that should fix it.If your WiFi network name isn't showing up in your list of available networks, try this fix to find it.Since WiFi uses radio signals, interference is a possible complication. Find more information here about what it is, and how to avoid it.
Learn moreLearn moreLearn more

 

WiFi modem icon - blue.pngChanging WiFi Channels
WiFi modem icon - blue.pngChanging WiFi ModeWiFi speedometer icon - blue.pngFixing Low Speeds
Changing the WiFi channel is a great general fix for connectivity issues caused by too many networks in range of your modem or router. Find instructions here for changing your channel to one that's not as busy.What is the right wireless mode for you? What is the advantage of one wireless mode over another? What does "wireless mode" even mean? Find out here.Is your connection too slow? Here are some steps that can help identify why, and what you can do about it without having to talk to customer care.
Learn moreLearn moreLearn more

 

Visit Internet Fix

 

 


Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the Internet forum.

int-forum.png

Attachments

    Outcomes