Self-Install Videos and Guides

Document created by shaw-jamess on Aug 2, 2016Last modified by shaw-jamesp on Jun 30, 2017
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Self-Install allows you to quickly and easily setup your new Shaw service without waiting for an appointment. Just a simple kit with everything you need - no appointments, no setup fees, no hassles. Click below to view Self-Install videos and instructions:

 

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Internet Troubleshooting

Need a little more help? Find additional information and setup details at these links or contact Shaw Customer Chat

Unable to Connect to the Internet

How To power cycle a Shaw modem and router

Troubleshooting Internet connectivity issues

Directly connecting your computer and modem

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Television Troubleshooting

Need a little more help? Find additional information and setup details at these links or contact Shaw Customer Chat

Weak or No Signal on TV 

How to troubleshoot no sound / audio with a Digital Box 

How to troubleshoot poor picture quality / pixelation 

One Moment Please Error (Ref Code: s0a00) 

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