The Official Shaw Community Team

Document created by shaw-fraser on Aug 29, 2016Last modified by shaw-tamara on Dec 17, 2018
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Hello Shaw Community,


We're happy to see you've chosen to participate in the Shaw Support Community and we'd like to do a brief introduction so you're aware of the official representation on the site.


Our team consists of Moderators, who contribute to active conversations, answer questions and support the online community, as well as Content Developers who create the self-help documentation available on the site.



You can identify these employees by the shaw- prefix in their username. These are the only staff active on the Shaw Community who should be requesting personal information so please look for these indicators when sending account details.


Shaw Community Staff


We're here to assist the Shaw Community with anything related to your Shaw services. We're around from 7am to 10pm PST, 7 days a week and would be happy to help with any questions or concerns you might have.



Not sure where to start? Visit our Getting Started space.