Hello Shaw Community,
We're happy to see you've chosen to participate in the Shaw Support Community and we'd like to do a brief introduction so you're aware of the official representation on the site.
Our team consists of Moderators, who contribute to active conversations, answer questions and support the online community, as well as Content Developers who create the self-help documentation available on the site.
Shaw Community Moderators
|Community Content Developers|
You can identify these employees by the shaw- prefix in their username. These are the only staff active on the Shaw Community who should be requesting personal information so please look for these indicators when sending account details.
We're here to assist the Shaw Community with anything related to your Shaw services. We're around from 7am to 10pm PST, 7 days a week and would be happy to help with any questions or concerns you might have.
Not sure where to start? Visit our Getting Started space.