Some accounts may receive error code 49 while attempting to log into one of the Shaw Go apps. Customers will need to contact support in order for this error to be resolved. The error message will say An unexpected error has occurred, error 49. Please contact us.
Customers should ensure they are double-checking their log in credentials when attempting to log in.
If you continue to receive error 49, contact Shaw customer support at 1-888-472-2222 or Click Here to chat with a representative with your username and the error message you received.