Error Code 49 while signing into app

Document created by shaw-alex on Sep 15, 2016Last modified by shaw-jamesp on Nov 1, 2018
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Learn what to do if you experience error code 49 when signing into a Shaw Go app. Some accounts may receive error code 49 while attempting to log into one of the Shaw Go apps. Customers will need to contact support in order for this error to be resolved. The error message will say An unexpected error has occurred, error 49. Please contact us.

 

How to troubleshoot error code 49

Customers should ensure they are double-checking their login credentials when attempting to log in. If you continue to receive error 49, contact Shaw customer support at 1-888-472-2222 or Click Here to chat with a representative with your username and the error message you received.

 

Error Code 49 Login Screen

Examples of Shaw Go Apps

Did You Know:

 

Shaw offers a number of apps that can connect you to your products and services while you're on the go.

 

Learn more: Shaw Mobile applications for Shaw content

      

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