Maintenance Alert - HD Guide - National, October 17-27 2016

Document created by [shaw]alex on Oct 17, 2016
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Maintenance Details

Affected Area(s):National
Affected Service(s):

Digital TV, VOD/shomi




Service Impact Duration


October 17 2016

Approximately 20 minutes

10:00 MT

October 27 10:00 MT

Synopsis of Event:
Starting October 17 through October 27, we will be updating our HD Guide code nationally to the latest version of the HD Guide – v1.3.11. During this time, all DCX 3200 & 3510 set top models will download the update after 2.5 hours of inactivity. 



Questions? Contact Us

If you have any questions about this maintenance you can contact a Shaw representative through chat, email, phone, or the Community forums. Click here to learn how to contact us



Technical Details


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