Changing your WiFi password on a Hitron Advanced Wireless Modem

Document created by shaw-jody on Oct 25, 2016Last modified by shaw-jody on Dec 21, 2018
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This page provides the information that you will need to change your WiFi password on a Hitron Advanced Wireless Modem. To change the password for the wireless network on your Shaw wireless modem, you will need to log into the admin console which will allow you to configure various settings related to your wireless network. Before proceeding, ensure that you have an ethernet cable connecting your modem to your computer/laptop.



Hitron Advanced Wireless Modem

Your WiFi network password is the password you use to connect to the WiFi network. To change the password for your WiFi network you will need to log into the Hitron Advanced WiFi modem configuration page which will allow you to configure various settings related to your WiFi network. To change your network password:


    1. Open an Internet browser (Internet Explorer, Chrome, Firefox, etc...) and navigate to the address bar at the top of the page. Enter the following:, and then hit the enter key on your keyboard: home ip address


    2. Log in to the Advanced WiFi modem page with the following information:

      • Username: cusadmin (must be lowercase)

      • Password: Enter the Passphrase as found on the white sticker on the top of the WiFi modem. Be aware that this information is case sensitive, so enter the information exactly as it appears on the modem

    3. From the home page, select Wireless from the list of options available at the top.
    4. Select the 2.4G, 5G or Guest network from the top of the page.  By default, most devices will be using the 2.4G network

    5. Under the "Multiple SSID Settings" heading, enter your preferred network password within the "Pass phrase" field

    6. Save your changes before exiting the page


      shaw hitron wireless modem settings


Related: How to Perform a Pin-Hole Reset on a Hitron Modem  




If you would like to restore this setting to its default you can do so by performing a pin-hole reset on the modem. Please be aware that this reset will restore all customized settings, including WiFi channel and network name. It is always a good idea to document your WiFi settings such as your network name and WiFi password  just in case you forget them or are required to re-enter your wireless network information in the future.                                                                                                    


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Changing WiFi passwords on other modems

For changing the WiFi password on other modem types please see the following:
SMC Wireless Modem
Cisco Wireless Modem
Arris Advanced WiFi Modem

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