BlueSky TV accessibility settings

Document created by shaw-sean on Dec 6, 2016Last modified by shaw-jody on May 9, 2017
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Use the accessibility settings feature in BlueSky TV to turn closed captioning on or off and to set your video description preferences. Settings include configuring closed captioning and video descriptions options. 

 

     

 

How to access Accessibility Settings
  1. Press the Shaw button on your remote
  2. Use the right arrow or left arrow button to select Settings (the gear icon)
  3. Press OK on the remote
  4. Scroll down to Accessibility Settings and press OK

 

 

Accessibility Options

With BlueSky TV you have access to the following accessibility options:

  • Closed Captioning
  • Video Descriptions
  • Voice Guidance

Did You Know?

 

You can access Accessibility settings by saying "Accessibility Settings" to the Voice Remote.

                      

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How to turn Closed Captioning on/off

BlueSky TV has enhanced closed captioning controls built right in for the hearing impaired. To turn Closed Captioning On/Off:

 

  1. Press the Shaw button on your remote
  2. Use the right arrow or left arrow button to select Settings (the gear icon)
  3. Press OK on the remote
  4. Scroll down to Accessibility Settings and press OK
  5. From Accessibility Settings, use the arrow buttons to navigate to Closed Captioning

  6. Press OK to toggle Closed Captioning On or Off. If turning on, visit Closed Captioning Options and select your preferred settings (font size, colour, formatting).

Did You Know?

 

You can turn CC on and off by pressing the directional down arrow while watching a program or by saying "CC off" or "CC on" to the Voice Remote ("turn off/on closed caption" also works).  The easiest way to enable Closed Captioning or Described Video is to hit the down arrow when watching a program and use the quick menu.  You can also toggle enable/disable Closed Captioning by simply saying "Closed Captioning" in your Voice Remote.

                    

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How to enable Video Description

The Video Description setting allows users to listen to audio descriptions of a program's key video elements. To set Video Description on or off:

 

  1. Press the Shaw button on your remote
  2. Use the right arrow or left arrow button to select Settings (the gear icon)
  3. Press OK on the remote
  4. Scroll down to Accessibility Settings and press OK
  5. From Accessibility Settings, use the arrow buttons to navigate to Video Description


  6. Press OK to toggle Video Description On or Off

Did You Know?

 

You can turn video description on and off by pressing the directional down arrow while watching a program.

                    

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How to turn Voice Guidance Beta on/off

The BlueSky TV Voice Guidance feature provides on screen text with options that are spoken aloud to help you navigate through the screens.
Prior to proceeding with the following steps, ensure that the volume is turned up on your TV.

 

  1. Locate the A key on your BlueSky TV remote control. Tap A to open the Help screen.
  2. From the Help screen, tap the A key again to bring up the Voice Guidance screen.

    Voice Guidance Beta
  3. Follow the spoken/on-screen instructions to turn voice guidance on or off. Press OK.

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