was going into my sons trash basket to find an email he had deleted. only to find out every email prior to July 2nd is gone. he has never emptied his trash as i don't think he know how.
It's hard to say what happened to the emails as we don't know if someone who has access to the email account may have deleted them in error. That said, you can try to recover any deleted emails using this feature
How To: Recover deleted emails in Shaw Webmail
Retrieving data ...