Received a replacement Hitron today. Old one had died.

I couldn't sign in. Service technician was unable to either.

He emailed service. They emailed back that the Hirton would be available within 30 minutes.

Frustrating! So even technicians can't make a phone call.

It's four hours later. I still cannot sign in...

And to be clear. Straightforward hook up. No bridge. Using standard IP address. Correct Username and Password.

Have restarted everything multiple times.

No luck.