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Xbox One NAT type moderate, along with disconnects from party. Shaw Gateway

Question asked by accountforforums on Feb 3, 2019
Latest reply on Feb 6, 2019 by shaw-tamara

Not too tech savvy, I use an ethernet connection to my Shaw Gateway, and am always on Strict NAT, and often disconnect from the party, sometimes telling me its my UPNP, but I can't find that anywhere on my router (modem?) setup page (IP into the search bar). Help?