Returned equipment

[malaika219]

I returned multiple pieces of shaw equipment.   I received an email saying thank you for returning one piece, but the remainder haven't been included.   They were all in the same box.  Why is only 1 confirmed?  

[mdk]

@malaika219 -- welcome to this peer-to-peer discussion forum. It is not a path to Shaw Support.

Can you logon to the My Shaw Portal, and click to the "Transactions", to show all debits/credits for the current month?

Does it show one credit per device, or one credit that spans all the devices?

Or, contact Shaw Support (1-888-472-2222 or www.shaw.ca/chat ) to get official help?