Home Security Articles

Home Security Articles

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7 Articles

About motion events in the Ignite HomeConnect app

Your Ignite Indoor/Outdoor Camera (Wired)TM or Ignite Doorbell Camera (Wired)TM can detect motion and will save these events for up to seven days. The Ignite HomeConnect (Shaw) app will also categorize these motion events by type to make searching th... Read more

How to download video recordings from your cameras

You can download video footage from the Ignite HomeConnect (Shaw) app to your mobile device for offline viewing. Follow the instructions on this page to download video footage. Note: Footage can only be downloaded through the Ignite HomeConnect (Shaw... Read more

How to use two-way audio with your doorbell or camera

Ignite Self Protect lets you listen to audio on live or recorded video feeds, and communicate back and forth with an arriving guest or courier who is at the camera or doorbell. This article covers how to enable and use two-way audio in the Ignite Hom... Read more

Ignite Home Security FAQs

General Installation and activation Video recordings Security camera Doorbell camera Find answers to your questions about Ignite Self Protect home security, including what to expect, equipment information, and installation details to ensure that your... Read more

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