email address

[retiredguy]

I have several email addresses but my primary email address is not in the list? how can I correct this.

[mdk]

@retiredguy -- to which list are you referring?

[retiredguy]

Its the list of email addresses.     Listed under services.     I have 8 but only 7 were listed. So I had no access to the 8th and changing the pw etc. or deleting it if I wanted to.   I contacted tech support and was online for more than one hour and that person didn't fix it.  Later went online  agin  and got another tech and they fixed it in  a few minutes.  I've had it happen before.

[mdk]

@retiredguy -- it's good that your issue has been resolved.

>  I've had it happen before

To which issue are you referring as reoccurring:

• losing access to one of your Shaw E-mail IDs,
• getting one "diligent-but-less-helpful" Shaw Agent, and later getting one "fast-and-more-helpful" Shaw Agent.

???

[retiredguy]

Both.

No more replies, Thank you.