Don't know what the issue is but chose Modems & Wifi. Been meaning to ask you this for awhile. For ~ a month now, maybe longer, Internet access has dropped MULTIPLE times during the day. It stays off only for a few minutes then spontaneously reconnects. It's a real nuisance. Both my husband & I have hardwired desktops connected with Shaw's cable. So it's NOT a wifi issue.  

But now it's become totally unacceptable. Haven't used streaming for awhile but now programs we stream are constantly disconnected. We use an iPad to stream using a Cisco linksys & connect to our TV using Chromecast. +We have  Shaw Motorola modem. 

Can someone please check why this is happening ASAP. Thank you.
P.S. We live in an apt. bldg & have been Shaw customers forever.
Cheers, Pat