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Port forwarding ports being blocked/denied??

Joeviana00
Grasshopper

I've had BlueCurve for awhile now and I've gotten used to using the mobile app for port forwarding, today i was setting up and L2TP / IPsec Vpn on my windows server machine and expecting everything to work i port forwarded my ports 1701 500 and 4500 waited for the success port forward added to "device name" only to be surprised at the fact that none of them actually are open I ran a port scan on my network to be sure and what do you know a bunch of other ports that i use for web servers / email and everything else is open but these 3 ports are not. so i did the obvious deleted the device and redid all my ports and still nothing. i contacted shaw websupport through the live chat where they gave me an additional ip free of charge which doesn't help my situation in any shape or form.

are these ports being blocked by shaw / my modem? and if so can someone please help me. 

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