AnsweredAssumed Answered

Short disconnections with Cisco 3825 wifi modem

Question asked by timmyboy5000 on Nov 3, 2013
Latest reply on Nov 4, 2013 by shaw-matt

I think quite a few people have had this problem, but I can't seem to find an answer.  My Cisco 3825 wifi modem from Shaw keeps dropping internet when I am streaming video through my Wii and cell phone.  This happens every 30 minutes or so.  I have tried resetting the router and changing the router channels (tried them all), but it still drops the connection.  When streaming video on my laptop wirelessly, the 2-3 second drop doesn't affect it as it downloads a few minutes ahead of itself; however, on the Wii and cell phone, it cuts out and i need to do a reset.  I never had this problem until recently when I got the new wifi modem from Shaw.  I previously had a D-Link router that never caused any drops through my Wii or cell phone.  I have a good wifi signal throughout my entire house (close to full signal).  If anyone has any ideas...please let me know.