line moving in a circle ? started 1100pm last nite... unplugged etc no change
On hold to customer service for an hour, then got disconnected
Dl with a circle going around is Download (software update) , did it stop after about two hours? Or is it still doing it?
If it is still doing it, unplug the power for 30 seconds and plug back in, it may restart the download, but hopefully it goes through this time - usually takes at least an hour, often 2
Please try unplugging your cable box for 30 seconds as kevinds suggested and give it another hour or two. If this fails, let us know and we'll help get this fixed.
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