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It takes forever for the tv to respond to the remote, to change channels etc

Question asked by eeaston on Nov 3, 2013
Latest reply on Nov 3, 2013 by shaw-lance

We reset our cable box earlier today because it wasn't showing a picture when we turned the TV on and even though the reset allows us to watch the tv we now find that any action we request through the remote takes ages and ages and sometimes doesn't happen at all.  Very occasionally it does work immediately but not very often.  This doesn't seem to affect the sound controls just the channels and any action associated with the channels (direct request, page, return to last, going to the guide function etc etc)  We changed out the batteries in the remote and there was no difference so that doesn't seem to be the issue.  Any suggestions?