AnsweredAssumed Answered

Cable card is not validated with host

Question asked by richmonk on Nov 5, 2013
Latest reply on Nov 5, 2013 by [shaw]heather

Screen froze then said 'Signal loss detected.  Please check your cable connection.', then went dark and now I'm getting 'Cable card is not validated with host' flashing on the screen, then going black, then the message, then black, then live TV, then repeating a patter similar to this every couple of minutes.  I've disconnected power to the gateway and all of the portals but the problem still exists.   Thoughts?