My channel guide only shows the name of the stations, I can't see any tv shows and I can't figure out how to change this.
Good evening awnutter
You are actually looking at the menu. There is a guide button on the Gateway remote which will bring up the full guide with show information.
Let us know if we can assist with anything else
NO. When I press on guide only the channel ex 27 HGTV appears and I can't see what show is playing currently or in the future. When I press on menu nothing happens.
WE have already restarted the basic HD box but it didn't help.
What lights are on the front of your main Gateway unit? It sounds like the guide signal isn't getting through. There should be a total of 7 blue lights.
please follow the following steps here:
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