HElp I cannot send email. Receive yes but send nope. iPad, iPhone4S and MacBook
Hi here lyononice
So to clarify, you're at home and you're unable to send email from two devices and from your computer? Have you got your own router or do you have our wireless modem? Are you receiving any error messages when you try to send?
Let's start with that.
Hi I can send with all my other mail accounts just not shaw. It doesn't work from any local wifi or 3G It was working just fine for years Deb
Thanks Deb, that narrows it down a bit. Have you been getting any error messages? Can you access Webmail at http://webmail.shaw.ca?
HI Jeff and Matt,
when I send it try's to send goes to draft messages sages an error message
was fine before the latest upgrade to ios7
i do receive all my mail.
I am waiting for it to give me error message It try's sending for a long time.
i Have tried the settings as outlined on the forum and trouble shooting page resulting in my iPad not working at all now.
iphone is still receiving
Error message is: Cannot send mail The connection to outgoing server Smtp.rogerwirelessdata.com failed Additional outgoing mail servers can be configured in settings> mail, contacts, calendars
From that error it looks like your default SMTP server is set to Rogers'. When you navigate to the Outgoing server section for your email address in Mail, Contacts, Calendars, you should be able to set mail.shaw.ca as your default.
Retrieving data ...