No dial tone

Discussion created by tobysnider1 on Nov 6, 2013
Latest reply on Nov 6, 2013 by [shaw]jeff


My Shaw phone has been down for the past day.  I followed the trouble shooting guide by resetting the box and pulling out the battery and replacing it.  The first two lights are solid green and the third is flashing.

I live in Fort Saskatchewan Alberta and my mother who is also a Shaw user has phone trouble yesterday but now hers is up and working.

What is my next step?