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Why do I have to unplug and then plug in my Gateway box for the TV to see it?

Question asked by paulbrown on Nov 7, 2013
Latest reply on Nov 7, 2013 by paulbrown

I have a Gateway remote module that is connected to my LG TV. When I power off the TV and then switch it on again, there is a 'No signal' message. The only way I can make it work is to unplug the Gateway box and then plug it back in again. I have three other Gateway boxes and this not happening on those when they are connected to my other TVs. I have tried switching boxes but the same problem occurs when connect the other boxes to the LG TV. (The connection is via HDMI). Is this a compatibility problem with LG?

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