hi there - i cancelled my service for nov 14th but want to change it to nov 17th please
Usually it would be our cancellations department who would do this by phone, but since we're just changing the date I should be able to take care of this for you. Please check your Community Inbox for my message.
i am not understanding how to reply. did you get my security code?
You can get to your Inbox by clicking this link here:
In there, you'll find a message from me which starts with "Hi there, would I be able to confirm..."
You'll want to reply to that one there (so it's private, as this thread is public and we don't want to have your account information posted here).
it should be [removed]
Message was edited by: [shaw]matt - Removed information.
Hey again kelliennis, you'll want to click your Inbox at the top of this page and reply to my message through there.
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