I can't record an upcoming program because the GUIDE button doesn't work. any suggestions on how to fix this?
Good afternoon dcychan
To narrow down if this is a remote or box issue, please try the guide button on the front of your PVR, if you don't have one but you do have another Shaw remote in the home please try that remote with this PVR.
Please let us know if you were able to try either of these steps.
Just checking in with you. Were you able to resolve this issue?
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