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super channel package add on my TV service without any notice

Question asked by tonysun83 on Nov 11, 2013
Latest reply on Nov 11, 2013 by [shaw]jeff

I am a shaw tv and Internet customer. Recently find out I've been add a super channel package on my TV bill with any notice since Oct, 2013. That cost me $18 extra a month. When I talk to a online chat representative they said they will never do that to customer. That's really made me mad. especially for a low income single guy, this money will definitely make me think about swith to anther ISP.