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Unable to connect to XBox Live

Question asked by maeric on Nov 13, 2013
Latest reply on Nov 13, 2013 by [shaw]heather

Is anybody having issues connecting to XBox Live?  I was able to connect last week just fine.  I can still connect to my network but not through the internet.  I keep getting an MTU error.  I've followed all the steps I can find on Google but to no effect.  Was wondering if anybody else was having this issue.

 

I have my Shaw Modem set to bridge and it is connected to an ASUS RT-56U.  It doesn't have any MTU settings to change.  I can connect to the internet just fine on all my other devices but for some reason the XBOX 360 does not want to connect.  It is able to see my network just fine and I am able to connect to the network but nothing beyond that.  I've checked for possible sources of interference but have found nothing.

 

Anybody have any insight into this issue?

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