I've reset the phone modem twice. It keeps trying to come online but won't. Is phone service down in coquitlam area? I still have tv and internet.
Sorry to hear that you're having this trouble with your phone service w.gale, but we should be able to help you get it up and running promptly. To be sure, would you be able to give the steps listed here a try?
Let me know if you're still having any problems.
hi, yes I followed that page before I found my way to this forum. the power and DS lights are on solid. the US keeps flashing and once in a while goes solid for about 1 second and the online light comes on and then goes off again, but the service doesn't come back on. Reseting the box doesnt help either.
Very likely a signal problem you've got there. Let's take a look on our end. I've sent a message to your Community Inbox for your account details.
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