so recently i got shaw home phone and tv free for 6 months on promotion, i have verified its 100% free numerous times.
my bill for sept10 to oct 9 was originally $100.80 after tax but i had a 3$ credit which brought it down to 97.48. i payed exactly 97.48 for that, however on my next month bill for oct 10- nov 9, it shows the cost being 100.80 and me only paying 97.48, which was the total. then it shows the 3.32 i was credited carrying over, its now like the system is acting like this credit never happened and asking me for another 3$, so then for the month of oct 10 to nov 9 i was also credited due to more downtime. the same 3.32 i believe, this then showed up my monthly bill at 97.48. then towards the beginning of novemeber you guys added charges for the next month and my bill said 198.28. because i hadnt payed the 97.48 from oct-nov yet, 97.48+ 100.80 = 198.28. which was exactly what my bill said the other day. last night i went to pay my bill and it was 201.67, 3.32 more then it was suppose to be. this 3.32 add on to my bill most likely happened sometime between nov 5 and now, i dont get what the hell it was but im being overcharged by 3$, as soon as i brought this up in a shaw chat they left with 0 warning. how rude
Connor Mccaffrey (13:09:58):
Connor Mccaffrey (13:10:05):
so i should just be put onto shaw friends soon?
Krystal# V744 (13:10:17):
Yes, you will get an email when it's completed.
Krystal# V744 (13:10:47):
Anything else I can help with?
Connor Mccaffrey (13:11:11):
Connor Mccaffrey (13:11:14):
Connor Mccaffrey (13:11:18):
Krystal# V744 (13:11:19):
Connor Mccaffrey (13:11:19):
no there is
Connor Mccaffrey (13:11:21):
Krystal# V744 (13:11:22):
Connor Mccaffrey (13:11:28):
i got overbilled by like 3 bucks
Connor Mccaffrey (13:11:43):
ok my bill was 97.48 for the last month cause i was credited
Connor Mccaffrey (13:12:06):
when i looked on shaw the other day it was 198.28. it was 100.80+97.48
Connor Mccaffrey (13:12:21):
but before i payed last night it was 201.67
Connor Mccaffrey (13:12:26):
instead of 198.28
Connor Mccaffrey (13:12:33):
i just got a really special promotion for tv and phone
Connor Mccaffrey (13:12:36):
Krystal# V744 has left the session.
Your session has ended. Thank you for contacting us.