How do I get rid of this? Im not sure how it even came up?
It sounds like the graphic you're seeing displayed may be a feature of your TV set (Picture in Picture possibly). The easiest way to get rid of it if you have the original remote control for your TV handy would be to look on this for an Exit or Clear button. You may be able to use the Exit button on your Shaw remote as well for this, but sometimes you'll require the original remote for the TV to disable a TV feature.
Retrieving data ...