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Why does my Galaxy Ace cell phone not work with Shaw Open

Question asked by seeon on Nov 18, 2013
Latest reply on Nov 18, 2013 by [shaw]heather

I have exactly the same problem as "JOLA4YA" had on 11 Oct answered by Andrew on this forum. My phone is a Galaxy Ace 2.3.4 it works everwhere but on your Shaw GO WIFI. Driving me nuts till I saw JOlA4YA. Bought my from from Telus they set it up.

Did not see how you solved his problem. Can it be solved?