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Recording issues ... Skipping

Question asked by webguy on Nov 18, 2013
Latest reply on Jan 21, 2014 by [shaw]ali
Branched to a new discussion

out of curiosity and before I call Shaw and wait on hold for several hours Are there others experiencing issues with recorded shows on their Gateway. Yesterday my wife recorded a number of show, and watched them later in the day. At least two had problems during playback. The shows would play fine and then 5 minutes in would skip ahead 30-45 sec and then again another 1 to 2 minutes.


At first I thought she had sat the remote, so we hit the back button and restarted the program then skipped ahead go just before the issue appeared. Again same thing happened. Chalked it up to a bad recording, but then on a completely different program we experienced similar issues this time 30 minutes into the program.


Any thoughts or ideas.