I use Shaw cable and have control 4 installed in my house. Everything worked fine until today when I turn on my TV I have sound but no picture. Can anyone help.
I am sorry to hear that you are experiencing issues with the video. It could be just an issue that the TV has switched to a different input/source and needs to be set back. See No Signal on TV.You may not be receiving any particular message on your screen, but the steps will help you check the TV settings to ensure nothing has changed by mistake.
Are you able to play any DVDs on the TV? If you have more than one TV, are all TVs experiencing the same issues with video? If you find that DVDs work fine, switch back to the input for Shaw to see if you are able to view the menus from the cable boxes.
I hope the above helps to correct the issue. If you are still experiencing issues, please let us know the make and model of your TV so we can make further suggestions.
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