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Shaw modem cycling repeatedly and not connecting

Question asked by glasspanther on Nov 19, 2013
Latest reply on Nov 19, 2013 by shaw-brayden

I've had this problem for a few weeks now, it happened for about an hour or more continuously today. The internet drops, all the lights turn off, then it starts up again. It makes it to the third (sometimes fourth) light flashing, then stops and starts the whole process again. I did the usual stuff, unplugged it for good amounts of time multiple times. Any help would be appreciated.