Why won't my emails download? I am traveling in Australia from Canada, and the view on 'login standard (Ajax)' won't show my emails. My friends shaw email is showing up fine and mine is not? Help Please!
Hey there firstname.lastname@example.org!
While you are abroad I'd recommend using our Webmail service at the following link:
This is a web based email service we provide that you can log in to and send/receive emails while on the go. The reason your email probably isn't working, is POP3 email clients are set up so you have to enter in the outgoing email server of the internet connection you are using in order for them to send properly, and your client may be set up only to work on Shaw connections right now.
There are alternate setups that you can use in your email client (Windows Live Mail, Outlook etc) that we can help you with so you can email normally, but we would need to know what email client you're using so we can advise you how to set it up so it works during your travels.
Please use the Shaw Webmail, or let us know what email client you are using so we can help you further.
Brayden, it sounds like he is using webmail. "Standard (Ajax)" is the standard interface to webmail, as opposed to the "Basic (HTML)" version.
@ Wardcr@shaw,ca: Do you see your messages if you login to your webmail using your friends computer?
If so, ensure your java is up to date, and try resetting your browser settings or using a different browser.
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