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What's the next step with DCX3400 / 3200

Question asked by tomally on Nov 21, 2013
Latest reply on Nov 22, 2013 by kevinds

"Our older cable boxes run our Classic Guide (including the DCX3400), which is developed by another company and is established enough that there are few if any updates to the guide functionality itself" . After selling us three, just before the switch,  I find it frustrating that they are not updated with current firmware. Seems to be a theme that once you purchase through Shaw you are done with any innovation going forward. Is there any news about these?