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pvr expander issues

Question asked by hooper1205 on Nov 23, 2013
Latest reply on Dec 2, 2013 by [shaw]ali

I recently reset my pvr & expander however now i keep getting an alert that says my external drive is not connected.  I have tried resetting both numerous times, plus leaving both unplugged overnight.  I am still getting the alert that my external drive is not connected, which it is and can not view any recordings that are stored on the expander.  I didn't even get the option box to format the external drive.  Does anyone have any other ideas to resolve this issue?? I really don't want to lose all my recordings but if i have to it would at least be nice to reformat my expander without having to buy a new one.  Thanks!