My receiver has lost satellite signal today and only some of the channels work. Some start out working then quit and only have sound? Help.
Good evening karen(m)
From what I understand, you're having trouble with your Shaw Direct Satellite service. While we do welcome your question here, this forum is primarily for Shaw Cable services. I'll get the attention of Shaw Direct moderator sarah_sd, she will be able to provide some more useful information.
I hope that you were able to reach our call center for support last night! Are you still experiencing the same trouble? If you haven't connected with the call center already I would really recommend calling us at 1-888-554-7827. It sounds like a challenge that we could fix with your support over the phone. If you still need our help, please let me know and I will have someone reach out!
Thanks so much,
Community Moderator - Shaw Direct
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