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Internet dropouts and now nothing..

Question asked by dp2013 on Nov 24, 2013
Latest reply on Nov 24, 2013 by [shaw]jeff

For the last 6 weeks my internet (both wired and wireless) has been losing connection for about 5 minutes out of every 30.  Ping tests performed during the dropout come back as "request timed out" or occasionally 50-75%% of the packets are lost.  I have tried resetting the modem, the routers (I have tried two routers on separate channels for troubleshooting)  and changing the Ethernet cables with no success.  As of last night I'm unable to get any connection at all.  Any suggestions?

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