AnsweredAssumed Answered

Unable to receive email from webmail on Nexus 4

Question asked by natashanelson on Nov 25, 2013
Latest reply on Nov 27, 2013 by natashanelson

I have been unable to receive my shaw webmail to my Google Nexus 4 for the last 2 days.  I have tried sending emails from my phone though and I am able to do that.


I've not changed my password and it doesn't appear my accounts been hacked. I can access my emails when I log on to my account from a PC. My phone recently updated to Kit Kat so maybe that has something to do with it. I checked the email settings on my phone and everything appears to be linked up correctly.


When I open the preferences > Mobile devices from my PC I noted that the Status of my device linked to my account says "Needs Provisioning"


Unsure on how to proceed. Any pointers are appreciated.