AnsweredAssumed Answered

Portal compatibility issue with a Soundbar using HDMI ARC

Question asked by nijjerg on Nov 25, 2013
Latest reply on Nov 25, 2013 by mark_vse

The Gear

Panasonic ST60 Series TV

MP2000 and MP2150 Portal

Sony HT-CT260H Soundbar

 

The Setup

Portal --> HDMI --> Soundbar --> HDMI --> TV (HDMI Source marked as 'HDMI ARC')

 

The Problem

I want to use the HDMI ARC (Audio Return Channel) option because it requires no additional remotes or setup.  The same remote sends the volume up/down signal to the soundbar and it works great. After setting it up, the sound plays, volume control works fine.  After I'm done watching, I turn the TV off, which also turns off the soundbar.  I come back, turn the TV on, which turns on the soundbar, I have picture but no sound.  I disconnect the HDMI cable from the portal for a second, reconnect and the sound starts working.  If I disconnect the HDMI cable between soundbar and TV, still doesn't work.

 

Has anyone out there using a soundbar encountered this problem?  Any tips on what else I could try?

 

Thanks!

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