I see in the blogs I am not the only one having a problem with loosing the familiar format of shaw webmail. However none of the fixes suggested have worked for me. If I change the preferences to basic from standard, then the window is too large and it just behaves weirdly with everything. So I am stuck with a strange looking page (as shown by others on this site). Also I know I am not getting all my emails for a while now. Any more suggestions?