AnsweredAssumed Answered

Weak internet speeds?

Question asked by alekszawadzki on Nov 25, 2013
Latest reply on Nov 25, 2013 by [shaw]joel

So I'm paying $60/mo using the highspeed 25 internet plan. The plan description says I should be getting up to 25mbps download speed and 2.5mbps upload speed. For some reason I only seems to be reaching 20mbps download speed (on a good day), and 0.4mbps upload speed. On top of that our of no where the download speed will drop all the way down to the low 10's (1.7mbps download speed at one point today) although the download speed could be alot better according to my plan, the upload speed is what really bugs me, why is it so slow? Any help on the topic would be greatly appreciated. Thankyou