Is there a problem with the internet in Edmonton area? The modem lights seems to be OK
Hey there soso406! On our end here there is a smaller outage affecting some customers in Edmonton around 13-18 AVE SW and 67-70 ST. If you are located in this area, it is very likely the outage affecting you. If not, please get back to us with more information in regards to what lights are currently on/off/flashing on the modem, and if you've tried wiring in to test the connection yet.
Please also see the following article here to see if any of our general internet troubleshooting steps work for you.
It seems to be ok now thanks
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