AnsweredAssumed Answered

Shaw High Speed 25 terribly slow

Question asked by freshy on Nov 30, 2013
Latest reply on Dec 1, 2013 by [shaw]jeff

I've managed with it for some time now, but it's getting to the point where it's unbearable and I can't even watch a stream unless it's on low quality. in fact the LTE on my phone does a better job.  I'm paying for high speed 25 right now with speeds that have only varied from 3-7 mbps. I've never seen it any higher than that running the shaw speed test.  I have gone through all the troubleshooting procedures, and I am sure that the problem is not from my end. Either there is some issue here with node saturation or my connection is being throttled. I am currently using direct connection as well, as it was even slower when I had it connected to the wi-fi.