AnsweredAssumed Answered

Lost PVR capabiities?

Question asked by bleacher on Nov 30, 2013
Latest reply on Nov 30, 2013 by shaw-colin

I have the Motorola DCT3416 HDPVR.  Today, I have completely lost all of the my PVR capabilities, for no known reason.  I can't access the guide, previously recorded programs, or modify any settings, such as the clock, which is how I discovered it wasn't working properly.  When I attempt to access PVR capabilities, I get a message stating: "DVR service is not available or is disabled.  Call your cable operator."   I have turned off/on, unplugged, and even used a different outlet.  HELP!!!???  I am extremely frustrated!